FREQUENTLY ASKED QUESTIONS
* All items are handmade by me, therefore may differ slightly. No 2 items are identical. That’s the beauty of the product! Please allow for slight variances from what is shown in the made to order photos. Fabric colors are ever-changing and may vary seasonally. If the exact color shown in the listing is unavailable, I will substitute colors as close as possible to match. Please also allow for computer screen image variances.
WHEN WILL I RECEIVE MY PROOF?
Please allow up to 24-36 business hours of order placement to receive your proof. Up to 3 proofs are allowed per order.
WHERE WILL MY PROOF BE SENT?
Proofs will only be sent on custom, sublimation items to you through ETSY Conversations. All communication should be kept in ETSY Conversations (not email or phone) so there is a record of all messages and it can be referenced easily.
HOW LONG DO I HAVE TO RESPOND WITH CHANGES TO MY PROOF?
If no response to your proof is received after 24 hours, your order will be made and shipped to you as designed on the first proof.
CUSTOMER PHOTO, LOGS, and GRAPHICS
HOW DO I SEND A PHOTO/LOGO/GRAPHIC?
Images can't be uploaded at checkout. Upload your photo(s) in ETSY Conversations by clicking the "Attach image" button below the text box.
WHAT SIZE IMAGE DO I SEND?
A large image file is best. If your image is of poor quality, it will appear blurry. Photos should be UNCROPPED and PRINT READY, Kids Kute Kreations does not do photo editing.
CAN I USE A PROFESSIONAL PHOTO/LOGO/GRAPHIC?
By submitting a photo/logo/graphic to Kids Kute Kreations, you agree that you are the photographer and/or creator or have permission in the form of a copyright/trademark license. You also agree to take full responsibility for any misuse of copyrighted/trademarked images and agree to not hold Kids Kute Kreations liable for any misuse of the images.
* All items are made to order and can be custom made to fit. Unless specified, I try to make all skirts a little on the long size so they can be easily rolled up to the desired length. Shirt sizes and fit vary by brand. I will size up based on requested sizes in cases of questionable fit. Children sizes vary widely and this is the best option I have found to accomodate most. Feel free to convo me with questions and to add your preferred measurements when ordering.
*Care Instructions: All items are handmade and are best cleaned if hand washed. If you must use the washing machine, only wash on the delicate cycle. Best if laid flat to dry.